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Ordering & Shipping

For all prices and products, we reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Ronco Pharmacy is not responsible for manufacturer price changes, which may occur at any time without notice. The product images on this web site may not exactly reflect the product you receive. Design revisions and color variations may exist.

Please keep all packing material and documentation in the event that your equipment has to be serviced or returned.

Before returning any product, you must call Ronco Pharmacy Customer Service at
(818) 654-0150 Tel
(818) 654-0155 Fax
Hours: Monday-Friday 10:00am-6:00pm

All defective products will be accepted by Ronco Pharmacy for credit, exchange or repair, at Ronco Pharmacy’s discretion within 30 days from the invoice date. After 30 days, the manufacturer's warranty applies.

Some non-defective products may be returned for credit or exchange. Those returns authorized by Ronco Pharmacy are subject to a restocking fee of up to 30%, and must be completed within 30 days of the date of invoice.

All products to be returned must be returned within 30 days from the invoice date, 100% complete, in resalable condition, and must include original packing material, manuals, blank warranty cards and other accessories provided by the manufacturer.

Ronco Pharmacy reserves the right to authorize product returns beyond 30 days from the invoice date. If the product is accepted after 30 days, credit will be issued toward future purchases only.

Certain products such as raised toilet seats, commodes, erection aids, etc., may not be returned due to hygiene issues. Due to manufacturers' return policies, titanium wheelchairs, custom wheelchairs and other custom equipment may be returned to Ronco Pharmacy for repairs only - no refunds or exchanges can be made at any time.

Orders that are $100.00 or more will receive free shipping.
 


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